We’re thrilled for the team at Woodhall Spa Cottage Museum, who this month won the award for Customer Care at the second East Midlands Heritage Awards which recognise excellence and innovation at museums across the region.
The award was judged by a team of Mystery Visitors who reported that the Cottage Museum provides a welcoming environment, with staff on hand to help and inform visitors. They observed that the displays are well presented and labelled and a hands on approach is encouraged, allowing the visitor every opportunity to have a really enjoyable experience.
The Cottage Museum was also shortlisted for the Award for Engaging Children and Young People for its Young Person’s Museum Guide and the Wendy Golland Award for Quality Research for its research into the history of The Petwood Gardens.
Museum Chairman, Gill Noble, accepted the Customer Care Award from East Midlands Today presenter, John Homes.
The awards were part of the East Midlands Heritage Conference 2015, held at Nottingham Conference Centre on 9th June and saw a total of 61 entries from 38 different organisations. The event was organised by three key organisations: East Midlands Museums Service, Museum Development East Midlands and Nottingham Trent University, assisted by Culture Syndicates CIC and Anita Hollinshead and generously supported by Barker Langham and David Weight Design & Artwork.
Working with museum and heritage designers, Querceus, Wide Sky Design created two interactive exhibits for the Cottage Museum as part of its refurbishment project, enabling visitors to explore the photographic archives and are arranged to reflect the two major collections covering Woodhall Life and World War II.
